Customer satisfaction is our top priority . Our return policy outlines refund conditions to ensure a smooth and fair process .

If you are entitled to cancel a transaction , according to product purchase terms , site regulations , and/or consumer protection laws, you may submit a cancellation notice .

• For a refund request , please contact our customer service team within 14 days from the delivery date . You can find our contact information on the Contact Us page .

• Our customer service team will guide you through the process and may request additional information to expedite the return process .

Customer service operates Sunday to Thursday between 9:00 AM and 4:00 PM .

Orders canceled after 24 hours are subject to a 5% handling fee .